Official Staff and Bots will never reach out through Steam Chat or Discord to ask you to deposit onto the website. Anyone claiming it's for verification, marketability, removing pending bans, Steam Admins, etc., is an impersonator and a scammer. You can find our bots here: Bitskins, Inc: Bots

Unfortunately not. It's your own responsibility to check that the bot you are trading with is a real BitSkins bot and we can't assist with items that were traded to fake BitSkins bots. You can always find our bots here: Bitskins, Inc: Bots

Check that the bot belongs to this group Bitskins, Inc: Bots This way, you can be 100% sure that it is one of our bots.

Our support team/bots will never reach out through email, Steam Chat or Discord to ask you to deposit onto the website. Anyone claiming it's for verification, marketability, removing pending bans, Steam Admins, etc., is an impersonator and a scammer. Our bots are always part of Bitskins, Inc: Bots

Please contact our support team by Bitskins, Inc: Bots on the site. They will assist you from there.

The only email support we have is [email protected]. Our support team will never reach out through email, Steam Chat or Discord to ask you to deposit onto the website. Anyone claiming it's for verification, marketability, removing pending bans, Steam Admins, etc., is an impersonator and a scammer.

Scams can happen in different ways. Please get informed about how different scams on Steam work to be safe in the future. You can read about how API scams works here: https://blog.bitskins.com/steam-web-api-key-scam

Please visit this site: https://blog.bitskins.com/steam-web-api-key-scam to learn more about scams and how they work.