Возвраты
Unfortunately items purchased at the site are non-refundable, the money belongs to the user that sold the item at the site and we can’t revert the transaction.
If you have listed an item, you have the chance to withdraw it back until it sells. If you wish to do so, go to your and unlist it. Once that's done, you'll find it in your where you can withdraw it or list it for sale once again. Keep in mind, If the item already got sold, it doesn’t belong to you anymore which means you can't get it back!
Official Staff and Bots will never reach out through Steam Chat or Discord to ask you to deposit onto the website. Anyone claiming it's for verification, marketability, removing pending bans, Steam Admins, etc., is an impersonator and a scammer. You can find our bots here: Bitskins, Inc: Bots
Unfortunately not. It's your own responsibility to check that the bot you are trading with is a real BitSkins bot and we can't assist with items that were traded to fake BitSkins bots. You can always find our bots here: Bitskins, Inc: Bots
There is no such thing as "premium account" on BitSkins. Our support team will never reach out through email, Steam Chat or Discord to ask you to deposit onto the website. Anyone claiming it's for verification, marketability, removing pending bans, Steam Admins, etc., is an impersonator and a scammer.
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